IVR AUTOMATIC ANSWERING ATTENDANT
Welcome customizable services and virtual call attendant (Auto Attendant) solutions based on speech recognition.
Very scalable and can directly be connected to the PBX or directly to the telephone operator, in order to manage hundreds of lines.
It offers a graphical user environment to quickly and easily design application flows, that are integrated with Database, Web Services, Mail Server and so on.
EMBEDDED SPEECH TECHNOLOGIES
The Tempest platform integrates the speech technologies of various vendors, free ones and others with additional cost:
- Multilingual ASR (Automatic Speech Recognition) from different vendors
- Multilingual TTS (Text-To-Speech) with different voices and from different vendors
- Efficient BARGE-IN algorithm for a natural dialogue
- Use of SAPI voices of several vendors, in addition to the ones already on the PC
TOOLS FOR THE SOFTWARE DEVELOPERS
Tools, Libraries and Web Services for software integrators and PBX/Call Center vendors.
- Web Service to enable the creation of messages, based on speech synthesis merged with jingle and background music.
- Web Service to set “dialer” systems, for outbound massive automatic calls.
- Web interfaces and socket based, toward the main Tempest platform modules.
- Customizable telephone bar for ACD solutions.
We are experts in advanced speech technologies.
We operate in the field of speech technologies, which enable a system to understand pronounced commands by a human being and to answer by means of human based synthesized voice. There many applications using speech recognition and synthesis, which lead to a reduction of management costs.
HW & Virtual Appliance
HW & Virtual Appliance
Le soluzioni Tempest sono acquistabili preinstallate sotto forma di Appliance. Le Appliance sono di tipo...
Noleggio e servizi Cloud
Noleggio e servizi Cloud
Oltre all’acquisto delle licenze software è previsto il noleggio o l’utilizzo sotto forma di servizi in Cloud. Questi ultimi prevedono...
Software Setup
Software Setup
La piattaforma vocale Tempest è composta da moduli software installabili su personal computer e ...
Rental & Cloud Services
Rental & Cloud Services
In addition to the possibility to purchase software licenses, also a rental solution is available, under form of Cloud based services.
Software Setup
Software Setup
The Tempest speech platform is made of software modules that can be installed on the ...
Hw & Virtual Appliances
Hw & Virtual Appliances
The Tempest solutions can be purchased as already pre-installed...
Easy and fast integration!
TEMPEST is easily and quickly integrated with the main Unified Communication systems and vendors of speech technologies.
Guidelines and Wizards allow the integration of Tempest speech platform with the main leading suppliers of PBX and with open source software (Asterisk, Yate and so on). The integration respects the telephony standards (VoIP, BRI, PRI and so on)
By using the “speech manager” on the Tempest platform, it is possible to integrate multi-vendors speech recognition and synthesis within the same installation.
17
years in the field
300+
installations
2500+
ports
Users
Tempest helps daily the SMB and the big companies.
